# Matthew Pinsker

> Technical writer who builds AI-powered documentation workflows

I'm a senior technical writer with 7+ years of experience leading developer documentation. I partner with engineering, product, and UX teams from planning to release, test every workflow I document, and use AI to deliver accurate docs faster.

- Website: https://matthewpinsker.com/
- LinkedIn: https://www.linkedin.com/in/mpinsker/

## Selected work

### [Passport documentation](https://docs.usepassport.ai)

Docs for Passport, a secure API access system that lets teams call authenticated APIs without distributing or exposing real secrets.

- **Product:** Passport, a Postman product
- **Audience:** Developers, and the administrators who govern their API access
- **My role:** I own the docs end to end: information architecture, task-based guides, and the Passport CLI reference. I also maintain the API reference, generated from an OpenAPI spec.
- **Tools:** Fern, OpenAPI, Markdown, Git, AI-assisted writing

### [Monitor internal APIs with runners](https://learning.postman.com/docs/monitoring-your-api/runners/overview)

Documentation for Private API Monitoring, which lets enterprise teams run API monitors on runners inside their own network to test internal APIs without exposing them to the public internet.

- **Product:** Postman Private API Monitoring
- **Audience:** Enterprise teams that need to monitor private APIs securely
- **My role:** I wrote the feature documentation, covering runner setup, Docker deployment, proxy and certificate configuration, and managing runners with the Postman CLI.
- **Tools:** Markdown, Git and GitHub, Postman, AI-assisted writing

## How I work with AI

### I own the outcome

AI drafts fast. I decide the audience, structure, and what ships, and I check every page for technical accuracy.

### I build workflows, not one-off prompts

I turn repeatable docs tasks, like style reviews and release updates, into AI skills any teammate can run.

### I write for people and agents

AI assistants read docs too. I structure content so people and agents can find, parse, and trust it.

## Skills and tools

### Documentation

- Developer and API documentation
- In-product and UI content
- Information architecture
- Product and workflow testing
- Peer review and mentoring

### Docs as code

- Markdown
- DITA XML and structured authoring
- HTML and CSS
- Git and GitHub
- Agile workflows

### Platforms and AI

- Fern
- Postman
- Claude Code
- AI-assisted writing workflows

## Experience

- **Senior Technical Writer, Postman** (2022–present). Promoted from Technical Writer in 2025.
- **Senior Technical Writer, MarkLogic (now part of Progress Software)** (2019–2022). Joined as an intern in 2019. Promoted to Senior Technical Writer in 2020.

Full work history: https://www.linkedin.com/in/mpinsker/

## Contact

Let's build docs for people and agents. Contact me on [LinkedIn](https://www.linkedin.com/in/mpinsker/).